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 Touchpoints CX 

  • Quickly finds strategic communication opportunities to:

    • Save money

    • Improve engagement & retention rates

    • Raise NPS scores

    • Lower complaint and call volumes

 

  • Helps you realize opportunities and benefits by doing 3 things:

  1. Review top customer pain points and feedback​

  2. Develop a strategic communication plan

  3. Analyze program performance and refining communications

How we work

We engage with clients for 6 months, in 3 phases to understand customer feedback and goals, help execute the developed strategic communication plan and assist in performance analysis to celebrate wins and make refinements.

Let's connect!

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